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SCHUMER: AMID HOLIDAY HUSTLE, ROBOCALLS ARE STILL RAGING; AVERAGE NY’ER/LI’ER GOT 9 CALLS A DAY IN NOVEMBER ALONE; SENATOR PUSHES END-OF-YEAR DEAL THAT WOULD FINALLY HELP STOP ‘EM; BILL HAS ALREADY PASSED THE HOUSE & WILL BECOME LAW IN NEW YEAR IF SENATE ACTS


Holiday Time Brings A Robo Surge; Last Month Alone, Between NYC & LI, 164 Million Robocalls Inundated People’s Phones

Chance To Kill The Calls Is Now In Sight; House Just Passed A Compromise Bill To Block Them With Sweeping, Bipartisan Support; But Now The Senate Needs To Act; Schumer Rallies

Schumer: Americans Are Desperate For A ‘Silent Night’ Free Of Robocalls This Holiday Season & Beyond

Announcing that new federal legislation to finally help put an end to those hair-pulling robocalls is on the brink of being signed into law, U.S. Senator Charles Schumer revealed, today, that in the month of November alone, the average New York City resident and the average Long Islander, were inundated with around 9 robos a day, more than 164 million calls all together. That’s more than 150 million calls across the city and almost 14 million on Long Island in just a single month, and Schumer lamented as the holidays approach, a spike could come.

“From every corner of New York there is one thing everyone can agree upon, and that is the enduring hope that the robocalls stop,” said U.S. Senator Charles Schumer. “Americans are desperate for a ‘silent night’ free of robocalls this holiday season and beyond and it looks like, if the Senate acts, they’ll get their wish.”

Schumer announced that as the year ends, he is working on a deal that would deliver a Senate vote for the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act. Schumer said this compromise bill, which is based on legislation that passed the House and Senate earlier this year, has just passed the House in a sweeping, bipartisan vote of 417-3 and that it can become law if the Senate acts. Schumer explained why the TRACED Act works as he made the case for an ASAP vote, citing this holiday season as the time to give Americans—and New Yorkers—the silent night(s) they deserve.

Schumer says, despite federal ‘Do Not Call’ rules, robocalls and unwanted spam calls are still getting worse by the day in New York City and Long Island, with a staggering 164 million reported in November of this year alone. Schumer explained the legislation and the bipartisan plan to get this on the floor of the Senate ASAP in an all-out push to kill the calls that just won’t stop.

Earlier this year, YouMail reported that 47.7 billion robocalls were made in the U.S. in 2018, a 57 percent increase over the number of calls made the year prior. Locally, New York City and Long Island residents have been inundated with robocalls this year, receiving more than 612 million and 107 million calls, respectively, in the first four months of the year itself. In the past four months, across the city, more than 571 million robocalls were placed and more than 140 million on Long Island.

“It’s eye-popping, it’s annoying, and it’s got to stop,” added Schumer. “And I am going to work hard to dial up a vote to kill these robocalls in the Senate before the year ends, so we don’t have to start all over again in the New Year.”     

Schumer said the federal government must do everything possible to make sure robocalls stop increasing year after year. Despite federal ‘Do Not Call’ rules, scammers have developed more creative ways to go around the system, meaning, hundreds of thousands of individuals continue to receive unwanted spam calls. According to the Federal Trade Commission (FTC), unwanted and illegal robocalls are the FTC’s number-one complaint category, with more than 3.7 million complaints filed in 2018.

The number of robocalls placed to NYC area codes in the past few months can be found below:

 

August

September

October

November

212

3,000,000

2,700,000

3,300,000

2,500,000

347

42,100,000

40,000,000

48,200,000

42,300,000

646

25,600,000

24,300,000

28,800,000

24,900,000

718

18,700,000

17,700,000

21,300,000

18,600,000

917

46,700,000

45,900,000

55,500,000

47,200,000

929

2,800,000

2,600,000

3,500,000

3,300,000

 The number of robocalls placed to Long Island area codes in the past few months can be found below:

 

August

September

October

November

516

20,600,000

20,200,000

25,500,000

21,800,000

631

13,100,000

12,600,000

16,500,000

13,800,000

To hang up on these deceitful robocalls, Schumer will is calling for the Senate to expediently vote on and pass the Pallone-Thune TRACED Act. The Pallone-Thune TRACED Act would work to combat robocalls by:

  1. Giving the Federal Communications Commission (FCC) the ability to fine robocall scheme perpetrators $10,000 per call made.
  2. Increasing the timeframe under which the FCC could find and prosecute robocall schemes from one to three years after a call is placed.
  3. Requiring the Department of Justice (DOJ), FCC, Federal Trade Commission (FTC), Department of Commerce (DOC), Department of Homeland Security (DHS), the Consumer Financial Protection Bureau (CFPB) and other agencies and state officials to issue recommendations to Congress on how to further bolster methods to combat robocalls.
  4. Requiring telecommunications companies to implement effective call authentication technology, which could help stop robocalls before they reach the phones of unsuspecting victims.
  5. Requiring opt-in/opt-out robocall blocking to be available in a consistent and transparent way, at no extra charge to consumers. 
  6. Providing greater resources to prevent one-ring scams.
  7. Bolstering the FCC’s ability to trace phone companies responsible for sending the vast amount of spoofed calls
  8. Protecting hospitals from unlawful robocalls.

**Specifically**, this legislation would require companies to implement Signature-based Handling of Asserted Information Using toKENs (SHAKEN) and the Secure Telephone Identity Revisited (STIR) standards. This means that calls traveling through interconnected phone networks would have their caller ID "signed" as legitimate by originating carriers and validated by other carriers before reaching consumers. SHAKEN/STIR digitally validates the handoff of phone calls passing through the complex web of networks, allowing the phone company of the consumer receiving the call to verify that a call is from the person making it.

Robocalls are phone calls that use automated dialing machines to play a pre-recorded message. According to the Federal Trade Commission, 99 percent of robocalls are illegitimate or fraudulent. Illegal robocalls are made by companies or individuals trying to scam the person on the other end of the phone. Many times, these calls are placed using “caller id spoofing.” Individuals that resort to “caller id spoofing” use advanced technology to mimic the caller id of a legitimate entity such as a government agency, credit card company, a bank, or even a next door neighbor. Under the “Truth in Caller ID Act of 2009,” robocalls are illegal if used for the purpose of defrauding or otherwise causing harm. However, despite the fact that many of these calls clearly violate the law, it is difficult, if not impossible, to catch the perpetrators, many of whom are overseas or hiding behind fake numbers. The Pallone-Thune TRACED Act, which is based on legislation introduced by Senators Thune and Markey and which passed the Senate earlier this year, will give the feds more time to track down these scammers.

The National “Do-Not-Call” Registry, managed by the FTC, was implemented in 2003 after the Do-Not-Call Implementation Act of 2003. The registry is designed to give people a choice about whether they would like to receive telemarketing calls at home. It was created to limit the number of telemarketing calls and robocalls made to U.S. households. In order to register, one may log onto the “Do-Not-Call” website and their phone number will be permanently placed in the registry. 

Schumer has long supported efforts to crack down on robocalls. For instance, Schumer has supported federal legislation that would drastically increase punishments for telemarketing companies that continue to make robocalls, as well as pushed for legislation to require landline and mobile carriers to offer free robocall-blocking technology to all consumers.